IT for real estate
Lead Automation for Sydney Real Estate
Don't let leads go cold. Our AI follows up instantly and updates your CRM while you're at open homes.
What we deliver
IT that wins more listings.
From AI lead follow-up to secure cloud access in the field — we give Sydney real estate agencies the technology edge to close faster and work smarter.
3BR Bondi apartment published — REA and Domain synced
Smarter property technology
Your agency's IT partner, without the overhead.
In Sydney's competitive property market, speed and professionalism win mandates. OnIT Solutions connects your CRM, listing portals, and communication channels — so every enquiry gets a response within seconds, every document is tracked, and your agents stay productive in the field and at open homes.
Instant lead response
AI follows up new enquiries from REA, Domain, and your website within seconds — qualifying leads and updating your CRM automatically.
Field-ready cloud access
Secure Microsoft 365 and cloud tools your agents can access from any device, anywhere — no VPN headaches.
Local Sydney engineers
Every support request handled by a local team who understands real estate workflows and the tools your agency relies on.
By the numbers
Measurable outcomes, guaranteed in writing
Real estate agencies using our AI systems respond faster, lose fewer leads, and free their agents from manual admin.
<0s
Lead response
AI replies to new enquiries
0%
Less admin time
Saved per agent per week
0
Day onboarding
From sign-up to live systems
At a glance
Every pillar of real estate IT. One team.
REA feed not syncing listings
Fixed — 10 min
All listings live ✓
Trust Account
Secured
MFA
Enforced
Backup
Verified
New property manager starting Monday — needs CRM, email, and DocuSign access?
Done and ready ✓
Service detail
Eight disciplines, one team
Support for Agentbox, Rex and VaultRE.
PropertyMe and Console Cloud integration.
Encrypted contracts and lease document portals.
Remote device setup for agents in the field.
Hosting and updates for agency web presence.
Cloud phones with call tracking and recording.
Auto-publish listings to portals and social media.
Nightly backups of CRM and transaction records.
Why OnIT for Real Estate
Everything in one real estate IT service
One provider. One monthly fee. CRM, listing platforms, VoIP, trust account security, and compliance — all managed.
Agency systems that never go down
Uptime monitoring for your CRM, REA/Domain feeds, and property management software — always online.
Real estate software experts
PropertyMe, Console, AgentBox, REA, Domain, DocuSign, and Microsoft 365 — all supported by our team.
Sydney-based, on-site ready
Local engineers who understand real estate workflows and trust account compliance requirements.
Trust account security, always on
MFA on all portals, email filtering, encrypted trust account backups, and proactive threat monitoring.
Platform
The platform behind your agency.
Always live. Always compliant.
Listings, CRM, trust accounts, and IT support — all in one place, so you close more deals.
Daily encrypted backup of all trust and client data — always recoverable.
Office of Fair Trading compliance assessment — documented and maintained.
Every workstation, phone, and tablet in the agency — inventoried.
Automated software updates — zero disruption to listings and enquiries.
Full audit trail of every IT issue, escalation, and resolution.
Same-day remote and next-day on-site for agency-critical issues.
Agency network — trust system isolated from public WiFi and POS.
Tracked vulnerabilities for trust account and CRM systems.
Daily encrypted backup of all trust and client data — always recoverable.
Office of Fair Trading compliance assessment — documented and maintained.
Every workstation, phone, and tablet in the agency — inventoried.
Automated software updates — zero disruption to listings and enquiries.
Full audit trail of every IT issue, escalation, and resolution.
Same-day remote and next-day on-site for agency-critical issues.
Agency network — trust system isolated from public WiFi and POS.
Tracked vulnerabilities for trust account and CRM systems.
Daily encrypted backup of all trust and client data — always recoverable.
Office of Fair Trading compliance assessment — documented and maintained.
Every workstation, phone, and tablet in the agency — inventoried.
Automated software updates — zero disruption to listings and enquiries.
Full audit trail of every IT issue, escalation, and resolution.
Same-day remote and next-day on-site for agency-critical issues.
Agency network — trust system isolated from public WiFi and POS.
Tracked vulnerabilities for trust account and CRM systems.
Daily encrypted backup of all trust and client data — always recoverable.
Office of Fair Trading compliance assessment — documented and maintained.
Every workstation, phone, and tablet in the agency — inventoried.
Automated software updates — zero disruption to listings and enquiries.
Full audit trail of every IT issue, escalation, and resolution.
Same-day remote and next-day on-site for agency-critical issues.
Agency network — trust system isolated from public WiFi and POS.
Tracked vulnerabilities for trust account and CRM systems.
Every system documented
CRM configs, listing integrations, trust system settings, and compliance records — always current.
Ransomware activity detected and quarantined
We see problems first
24/7 monitoring of CRM, listing feeds, and trust portals — caught before a settlement is at risk.
Agency software integrations
PropertyMe, REA, Domain, DocuSign, and Microsoft 365 — all connected and managed.
| S | M | T | W | T | F | S |
|---|---|---|---|---|---|---|
Book support instantly
Same-day response for agency-critical issues. No waiting during auction or settlement week.
Who we serve
Built for Sydney property professionals
IT and automation for every type of Sydney real estate agency — from boutique independents to multi-office franchises.
Sales Offices
Residential and commercial sales teams across Greater Sydney.
Property Management
Automated workflows for leasing, inspections, and arrears.
Commercial Agencies
Office, industrial, and retail leasing specialists.
Strata Managers
Secure portals, automated levies, and owner communications.
Buyers Agents
CRM automation and lead nurturing for buyers advocates.
Auctioneers
Fast IT setup for event days, bidding platforms, and reporting.
Why OnIT
With OnIT vs Without IT Support
Agencies without the right IT stack lose leads to faster competitors and waste hours on manual admin.
Lead response time
AI responds within seconds
CRM data entry
Fully automated
After-hours coverage
AI voice + email automation
Document workflows
Digital, automated, tracked
IT security
MFA, EDR, encrypted cloud
Staff productivity
Maximised — less admin
Support
Dedicated account manager
Lead response time
Agents respond when available
CRM data entry
Manual, error-prone
After-hours coverage
Missed calls and cold leads
Document workflows
Paper or manual email chains
IT security
Basic password protection
Staff productivity
Hours lost to manual tasks
Support
Generic break-fix provider
Full service scope
Everything managed, nothing missed
One provider. One invoice. Everything your agency needs to win more listings, respond faster, and stay secure.
Included in your plan
Outside standard scope
Onboarding process
Up and running in 2 weeks
A structured handover so your agency never loses a deal or a lead during the transition to better systems.
Discovery Call
We audit your current environment, document your stack, and identify immediate risks. No surprises, no lock-in pressure.
Onboarding Plan
We present a tailored plan, agree scope, and sign the service agreement. No lock-in, cancel anytime.
Setup & Migration
Remote and on-site engineers deploy monitoring tools, configure security, and transfer management of your environment.
Steady-State Support
Your team has direct access to the helpdesk. Proactive monitoring starts from day one. You focus on the business.
Where we work
All of Sydney
On-site engineers across Greater Sydney. Remote support from anywhere in NSW.
Not sure if we cover your area? Browse all suburb locations
Client Stories
Trusted by Sydney Businesses
See how we've helped industries across NSW transform their operations with IT & AI.
John S.
Owner — Sydney Sparky Services
OnIT Solutions completely automated our job bookings. We saved 15 hours a week on admin and haven't missed a call since.
FAQs
Frequently Asked Questions
Explore further
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Get started
Ready to close more deals
with less admin?
Book a free agency IT assessment with one of our Sydney-based engineers. No lock-in, no obligation.