AI Agent Deployment — Sydney

AI agents, built for your business.

Custom AI agents deployed to your environment — voice receptionists, helpdesk bots, data pipelines, and workflow automation. Built in Python, owned by you.

No lock-in · Source code ownership · Deployed in weeks

Live agent activity feed
🛡️
Threat blocked·just now

Phishing email quarantined before delivery

Technology partners and platforms we work with

Microsoft technology partner
AWS cloud partner
Google technology partner
Zapier automation partner
Xero accounting partner
Twilio communications partner
OpenAI technology partner
Microsoft technology partner
n8n workflow automation partner
Microsoft technology partner
AWS cloud partner
Google technology partner
Zapier automation partner
Xero accounting partner
Twilio communications partner
OpenAI technology partner
Microsoft technology partner
n8n workflow automation partner
Microsoft technology partner
AWS cloud partner
Google technology partner
Zapier automation partner
Xero accounting partner
Twilio communications partner
OpenAI technology partner
Microsoft technology partner
n8n workflow automation partner
Microsoft technology partner
AWS cloud partner
Google technology partner
Zapier automation partner
Xero accounting partner
Twilio communications partner
OpenAI technology partner
Microsoft technology partner
n8n workflow automation partner

What we deliver

AI that works while you do.

Every agent is designed around your specific workflows, integrated with your existing tools, and deployed to your environment — cloud or fully on-premises. You own the code.

AI workflow automation diagram showing connected business processes

By the numbers

Measurable outcomes, guaranteed in writing

Our agents are scoped, built, and deployed against agreed success criteria. No endless pilots.

0+ hrs

Saved per week

Typical client time saving

0–6 wks

Delivery timeline

Discovery to production

0%

Source code ownership

No vendor lock-in, ever

Team planning AI automation workflows

Your AI team — scoped, built, and deployed in weeks, not months.

Your AI department

Enterprise AI, without the enterprise overhead.

Building an in-house AI team is expensive and slow. OnIT Solutions acts as your embedded AI engineering team — designing, building, and running custom agents tailored to your exact processes.

Full source code ownership

You own every line — no subscription, no lock-in.

Cloud or on-premises

Deploy to AWS, Azure, Google Cloud, or entirely local.

Sydney-based engineers

Every project is run by our local team — no offshore development.

Service detail

Every capability, one team

Agent Architecture Design

Custom agent blueprints mapped to your workflows — voice, chat, RPA, data pipelines, or helpdesk automation.

Python / LLM Builds

Built in Python using OpenAI, Anthropic, or local LLMs — with full source code ownership and no vendor lock-in.

CRM / API Integration

Connects to HubSpot, Salesforce, Xero, Google Calendar, Slack, and any REST or GraphQL API.

Local / Cloud Deployment

Deploy to AWS, Azure, GCP, or air-gapped on-premises environments with full data sovereignty.

Testing & QA

Comprehensive testing across edge cases, adversarial inputs, and failure scenarios before go-live.

Monitoring Dashboards

Real-time dashboards tracking agent performance, error rates, task completion, and cost per run.

Model Updates

Ongoing tuning, prompt optimisation, and model upgrades to improve accuracy and reduce cost.

Full Code Ownership

You own the code, the deployment, and the data — no SaaS lock-in, no per-usage fees beyond API costs.

Why OnIT

Everything in one AI service

One provider. One engagement. Design, build, deploy, and maintain — all covered.

Every workflow automated

AI agents handle lead routing, bookings, follow-ups, and data entry — saving your team hours every week.

AI workflow automation nodes diagram

Best-in-class AI stack

Claude, GPT-4, Make, Zapier, Vapi — we build with the right tools for the job, fully managed.

Microsoft 365
Azure
Defender
Veeam
Fortinet
Cloudflare
NinjaOne
Bitdefender
CrowdStrike
Cisco

Sydney-built, globally capable

Our Sydney engineers build AI solutions for local businesses — with the depth of a global AI platform.

Production-ready deployments

Every automation is tested, monitored, and maintained — not just launched and forgotten.

AI workflow automation diagram

Platform

The platform behind your IT.
Always on. Always visible.

Real-time monitoring, automated documentation, and instant support — the infrastructure that keeps your business running.

Backup Report
Full system backup — 847 GB across 38 devices, verified and encrypted offsite.
SLA Contract
4-hour on-site response guaranteed. 99.9% uptime SLA with monthly reporting.
Compliance Audit
Annual Essential Eight maturity assessment aligned to ACSC guidelines.
Network Diagram
Live topology map of your LAN/WAN, VLANs, firewall rules, and cloud links.
Incident Log
Full audit trail of every support ticket, escalation, and resolution since day one.
Asset Register
Every device, licence, serial number, and warranty date — always current.
Patch Schedule
Automated monthly patching window for all endpoints — zero disruption to staff.
Risk Register
Tracked vulnerabilities, residual risk ratings, and remediation owners.
Backup Report
Full system backup — 847 GB across 38 devices, verified and encrypted offsite.
SLA Contract
4-hour on-site response guaranteed. 99.9% uptime SLA with monthly reporting.
Compliance Audit
Annual Essential Eight maturity assessment aligned to ACSC guidelines.
Network Diagram
Live topology map of your LAN/WAN, VLANs, firewall rules, and cloud links.
Incident Log
Full audit trail of every support ticket, escalation, and resolution since day one.
Asset Register
Every device, licence, serial number, and warranty date — always current.
Patch Schedule
Automated monthly patching window for all endpoints — zero disruption to staff.
Risk Register
Tracked vulnerabilities, residual risk ratings, and remediation owners.
Backup Report
Full system backup — 847 GB across 38 devices, verified and encrypted offsite.
SLA Contract
4-hour on-site response guaranteed. 99.9% uptime SLA with monthly reporting.
Compliance Audit
Annual Essential Eight maturity assessment aligned to ACSC guidelines.
Network Diagram
Live topology map of your LAN/WAN, VLANs, firewall rules, and cloud links.
Incident Log
Full audit trail of every support ticket, escalation, and resolution since day one.
Asset Register
Every device, licence, serial number, and warranty date — always current.
Patch Schedule
Automated monthly patching window for all endpoints — zero disruption to staff.
Risk Register
Tracked vulnerabilities, residual risk ratings, and remediation owners.
Backup Report
Full system backup — 847 GB across 38 devices, verified and encrypted offsite.
SLA Contract
4-hour on-site response guaranteed. 99.9% uptime SLA with monthly reporting.
Compliance Audit
Annual Essential Eight maturity assessment aligned to ACSC guidelines.
Network Diagram
Live topology map of your LAN/WAN, VLANs, firewall rules, and cloud links.
Incident Log
Full audit trail of every support ticket, escalation, and resolution since day one.
Asset Register
Every device, licence, serial number, and warranty date — always current.
Patch Schedule
Automated monthly patching window for all endpoints — zero disruption to staff.
Risk Register
Tracked vulnerabilities, residual risk ratings, and remediation owners.

Every system documented

Devices, licences, network diagrams and configs — always current, never lost when staff leave.

🛡️
Threat blocked·2m ago

Ransomware activity detected and quarantined

We see problems first

24/7 automated monitoring surfaces threats, outages and anomalies before your team notices.

50+ integrations

Microsoft 365, Xero, Slack, Google Workspace, HubSpot and more — all connected and managed.

June 2026

Book support instantly

Same-day response, on-site or remote. No waiting on hold — just raise a ticket and we're on it.

Who we serve

Built for Sydney businesses

OnIT Solutions team collaborating on AI automation strategy in Sydney

AI agents built for every industry — from 5-person trades to 200-seat professional services firms.

Legal & Accounting

Data-sovereign local deployments for sensitive client work

Healthcare

AI voice receptionists and scheduling agents for GP clinics

Trades & Construction

Lead qualification and after-hours call handling agents

Retail & eCommerce

Product FAQ bots, order tracking agents, and data pipelines

Recruitment

Candidate screening, interview scheduling, and CRM sync agents

Financial Services

Air-gapped local LLM stacks with full audit trails and zero data egress

Why AI agents

AI agents vs manual work

Every manual task is a candidate for automation. Here's what that looks like in practice.

AI Agent

Cost per task

Fraction of manual cost

Availability

24/7 — never sleeps

Consistency

Consistent rule adherence

Scale

Handles thousands in parallel

Data processing

Structured instantly

Response time

Seconds, not hours

Integration

API-native, connects to anything

Manual Process

Cost per task

Full labour cost per task

Availability

Business hours only

Consistency

Variable, depends on person

Scale

Bottlenecked by headcount

Data processing

Manual, error-prone

Response time

Minutes to hours

Integration

Requires manual steps

Full service scope

Everything built, nothing missed

One engagement covers the entire lifecycle — from audit to production and beyond.

Included in your build

AI Readiness Audit — workflow mapping and ROI projections
Custom agent architecture design
Python build using your chosen framework
Integration with CRM, calendar, helpdesk, and APIs
Local or cloud deployment to your environment
Testing, QA, and staged rollout
Monitoring dashboard configuration
Ongoing model updates and optimisation
Full source code ownership — no vendor lock-in
Documentation and team handover

Outside standard scope

Off-the-shelf chatbot platforms (we build custom)
CRM or ERP software licences
Third-party API costs (OpenAI, AWS, etc.)
Physical hardware procurement
Ongoing per-token API fees (passed through at cost)
OnIT Solutions
Datadog
NinjaOne
Cloudflare
Veeam
Palo Alto
AWS
Google Cloud
Duo MFA
Cisco
Fortinet
Microsoft 365
Azure AD / Entra
Microsoft Defender

Technology Ecosystem

Powered by Enterprise Technology

A constellation of best-in-class platforms, deployed and managed as one seamless service.

Enterprise platforms we deploy and manage

Microsoft 365
Microsoft Azure
Microsoft Defender
Microsoft Intune
Microsoft Teams
CrowdStrike
Cloudflare
Fortinet
Veeam
Datto
NinjaRMM
Palo Alto
Datadog
Grafana
Microsoft 365
Microsoft Azure
Microsoft Defender
Microsoft Intune
Microsoft Teams
CrowdStrike
Cloudflare
Fortinet
Veeam
Datto
NinjaRMM
Palo Alto
Datadog
Grafana
Microsoft 365
Microsoft Azure
Microsoft Defender
Microsoft Intune
Microsoft Teams
CrowdStrike
Cloudflare
Fortinet
Veeam
Datto
NinjaRMM
Palo Alto
Datadog
Grafana
Microsoft 365
Microsoft Azure
Microsoft Defender
Microsoft Intune
Microsoft Teams
CrowdStrike
Cloudflare
Fortinet
Veeam
Datto
NinjaRMM
Palo Alto
Datadog
Grafana

Client Stories

Trusted by Sydney Businesses

See how we've helped industries across NSW transform their operations with IT & AI.

John S.
Sarah L.
Dr. Michael T.
Jessica R.
David W.
Karen M.
Dr. Lisa C.
Andrew P.
Natalie K.
Steve R.

John S.

Owner — Sydney Sparky Services

OnIT Solutions completely automated our job bookings. We saved 15 hours a week on admin and haven't missed a call since. 

FAQs

Frequently Asked Questions

Get started

Ready to deploy AI
that actually works?

Book a free AI audit with our Sydney engineers. We'll map your workflows, identify automation opportunities, and scope a build with clear ROI.