Last updated: January 2026
Privacy Policy
OnIT Solutions is committed to protecting your privacy while we co-design AI solutions with you. This policy explains what data we collect, why we collect it, and how we keep it secure across our consulting, engineering, and automation services.
We only collect the information required to deliver our services and respond to your enquiries.
- •Contact details you provide when reaching out to us (name, email, phone number).
- •Business information related to your AI initiatives and project requirements.
- •Diagnostic data and usage analytics to improve platform stability and performance.
Data is used to deliver solutions, maintain security, and keep you informed about relevant updates.
- •Designing, deploying, and supporting AI and automation projects.
- •Providing proposals, statements of work, or contractual documentation.
- •Sending product, security, or service announcements you have opted into.
We apply layered technical and organisational controls to keep your information safe.
- •Encryption in transit and at rest for sensitive artefacts.
- •Role-based access and audit logging across internal systems.
- •Security reviews for third-party vendors and infrastructure.
We use privacy-friendly analytics to understand feature usage and improve performance.
- •Cookies are limited to essential functionality and optional experience improvements.
- •De-identified analytics help us measure adoption without storing personal data.
- •You can adjust browser settings to block non-essential cookies at any time.
Your Rights
We uphold Australian Privacy Principles (APPs) and global best practices. Contact us if you would like to exercise any of the following rights regarding your personal data:
Contact & Requests
For any privacy questions, access requests, or security concerns, reach out to our privacy team.